Privacy and Data Processing Policy

Last Updated: June 30, 2025

1. Introduction

At Bonlife (operating through bonlife.us and bonlife.shop), we value your privacy and are committed to protecting your personal information. This Privacy and Data Processing Policy explains how we collect, use, store, and protect personal data from our customers, website visitors, and users in the United States and internationally.

By accessing or using our websites, you agree to the terms of this policy.

2. Data We Collect

We may collect the following categories of personal data:

  • Identification and contact information: name, email, phone number, shipping and billing address.
  • Transaction information: order details, payment information (processed securely by third-party providers).
  • Website usage data: cookies, IP address, browser type, device information, and navigation behavior.
  • Communications: messages sent to our customer service channels.

3. How We Use Your Data

We process personal data for the following purposes:

  • To process and deliver orders.
  • To communicate with customers regarding purchases, inquiries, and support.
  • To improve our products, services, and website experience.
  • To send marketing communications (when consent has been provided).
  • To comply with legal obligations.

4. Legal Basis for Processing (International)

For users outside the U.S., including the European Union and other jurisdictions with privacy regulations, we rely on the following legal bases for processing:

  • Performance of a contract.
  • Compliance with legal obligations.
  • Legitimate interests.
  • Consent (for marketing and cookies, when required).

5. Data Sharing and Transfers

We do not sell personal data. We may share your data only with:

  • Trusted service providers (e.g., payment processors, shipping companies, marketing platforms).
  • Government authorities, when legally required.
  • Affiliates or business partners under strict confidentiality and data protection agreements.

International data transfers are carried out with appropriate safeguards to ensure compliance with applicable laws.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes described in this policy.
  • Comply with legal and regulatory obligations.
  • Resolve disputes and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your personal data.
  • Object to or restrict processing.
  • Withdraw consent at any time (when consent is the legal basis).
  • Lodge a complaint with a relevant data protection authority.

To exercise your rights, contact us at info@bonlife.shop.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings or cookie banner.

9. Data Security

We implement technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

10. Children’s Privacy

Our websites are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child’s data has been collected, we will delete it promptly.

11. Policy Updates

We may update this Privacy and Data Processing Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our websites after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy and Data Processing Policy, please contact us at:

MARIA SORELLY PINEDA ECHEVERRI
GENERAL MANAGER
BONLIFE™